Contact Us

We are excited to hear from you about your conservation and training needs. We are also available to speak at conferences and events.

You can reach us via the enquiry form opposite or in the following ways:


Call: 07977 547164

Write: Spencer & Fry, 5 Warwick Road, St Albans, Hertfordshire, AL1 4DJ


123 Street Avenue, City Town, 99999

(123) 555-6789


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About Us


Claire Fry

Founder & Preventive Conservation Consultant

Claire was trained in Archaeological Conservation and Care of Collections at Cardiff University and has since enjoyed a 20-year career as a preventive conservator. Claire was accredited by the Institute of Conservation in 2010 and became an assessor for the Institute’s accreditation scheme in 2012 and a mentor in 2014.

Starting out with the National Trust, working on environmental monitoring/control, Claire went on to become the Trust’s Assistant Conservator for Wales. Later, she transferred to English Heritage where, for 13 years, she was the Senior Collections Conservator and twice the acting Head of Collections Conservation.

Leading her team of conservators and collections-care assistants, Claire built considerable expertise in: the safe cleaning, displaying, and storing of artefacts; supervising hospitality and filming events; and monitoring/controlling environmental aspects of collections care, including pest control and supervision of building work.

Claire also worked on several renovation and exhibition projects, including being the conservator for the design and installation of the new Stonehenge Visitor Centre. She also serves on the Fabric Advisory Committee for Leicester Cathedral.


Dr Phillippa Mapes

Senior Preventive Conservator

Phillippa has over 25 years experience working in conservation.  She trained as a paper conservator at Camberwell College of Art before completing an MA with Distinction in the Conservation of Historic Wallpaper and Large Works of Art on Paper at the Royal College of Art/Victoria and Albert Museum.  Following her Masters Phillippa ran her own conservation business specialising in paper-based collections and historic wallpaper conservation.  Phillippa won New Conservator of the Year Award in 1994 and was accredited by the Institute of Conservation in 2000.  

For 10 years Phillippa was a Collections Conservator at English Heritage, advising on collections conservation at a portfolio of historic sites.  Here she was involved in all aspects of collections care, including managing best practice and training staff in the cleaning of historic objects, environmental monitoring, emergency planning and insect pest management. She also worked on new exhibition displays and collection storage projects.  

Phillippa was awarded a PhD in History from the University of Leicester before joining Spencer and Fry in 2018.  Since then she has carried out collections audit work, produced collections management plans and advised on the safe running of hospitality and filming events in historic houses.  


Charlotte Tomlin

Preventive Conservator

Charlotte studied Medieval History at the University of St Andrews before turning to conservation, completing a Masters degree in the conservation of archaeological and museum objects at Durham University. During her training Charlotte undertook a 10-month placement at the Royal Armouries Museum in Leeds working on complex interventive object treatments and devising new emergency response training for museum staff.

After a brief period undertaking conservation housekeeping as a Conservation Assistant for the National Trust, Charlotte worked for English Heritage leading a project to repack the Wharram Percy archaeological collection.

Before joining Spencer and Fry Charlotte was the Bute/Icon Preventive Conservation Intern with the National Trust for Scotland, in this role she assisted with the upgrade of the Trust-wide environmental monitoring system, worked on writing collection care plans for individual historic properties and supervised and advised on filming and large-scale projects in sensitive historic interiors.